One of primal makina key services is pre-sales consulting, which involves needs assessment. By analyzing project information and considering the budget provided by the customer, we offer practical services tailored to the customer's requirements. We provide you with the capability to precisely understand what you need in order to deliver products based on your needs. With this service, we guarantee to provide you with the most suitable equipment, ultimately leading to successful project outcomes.
Primal makina Special Services include
Technical Services and Maintenance and Repair
The primal customer services organization is equipped with the technical, expert maintenance and repair infrastructure. According to the client's needs, it is ready to provide the client with annual services for preventive maintenance.
These services elongate the parts and equipment life cycle.
The After-Sales Services at the primal makina include several steps to ensure a smooth and successful transfer of the silo equipment to the customer's location. First, the machinery and parts are properly packaged and transferred to the project site. Then, under the supervision of a primal makina representative, the installation and assembly process is carried out. Since the components are bolted together, this process is typically fast. Once everything is in place, the project is delivered to the customer as a tinished product The initialization step spans from the installation to delivery, during which time the electrical team assesses the systems. After project optimization, the facility is activated and delivered to the customer systematically. Finally, after the completion of the project, a technical team from primal makina visits the site for a final inspection. They train the operator and document the project delivery process for the customer's records.